FAQ

Frequently asked questions

What's you return and exchange policy?


Because all of our products are one of a kind, we consider all sales final. However, in the event you have recieved damaged goods, the wrong order or have any other issue with your order please feel free to contact us within in 7 days. We value our customers and will try our best to resolve the issue.




What do you make your candles with?


In addition to using premium fragrance and essentials oils, our candles are made using soy wax, cocnut wax, cotton core/ribbon wick and wooden wick.




What shipping carrier do you use?


All orders will be shipped vis USPS priority mail. Once your order has been shipped you will receive tracking information.




How long do your products last?


Our 12oz candles have a burn time of up to 70 hours and our 10oz candle have a burn time of up to 60 hours. Our reed diffusers can last up to 3 months.




How long will it take for my order to arrive?


Because we make our products in small batches please allow 5 to 7 business days to receive your order. Please note that during any holiday orders may take up to two weeks to arrive.